Cancellation policy
At Medwise Canada, we offer flexible purchasing options to meet your needs. Please review the following terms related to subscriptions, one-time purchases, and order cancellations.
🔄 Purchase Options
One-Time Purchase:
A single transaction with no automatic renewal.
Subscription Orders:
You may choose to receive your items automatically every 30, 60, or 90 days. Discounts may apply to subscription orders where noted.
You can manage or modify your subscription anytime by logging into your account or contacting us directly.
❌ Order Cancellation Policy
One-Time Orders:
Orders can be canceled within 1 hour of purchase if they have not yet been processed or shipped. Please contact us immediately with your order number.
Subscription Orders:
You may skip, pause, or cancel your subscription at any time with no penalty, as long as the next shipment hasn’t already been processed. Changes made after processing may apply to the following cycle.
Shipped Orders:
Once an order has been shipped, it cannot be canceled. You may return eligible items according to our Return Policy once they arrive.
If you have any questions or need assistance, our team is here to help:
📧 Email: info@medwisecanada.ca