Shipping policy
Shipping Policy
At Medwise Canada, we make every effort to process and ship all orders promptly and reliably. Please review our shipping rates, timelines, and key guidelines below.
💰 Shipping Rates
| Region | Order Value | Shipping Fee |
|---|---|---|
| Canada | Under $99 CAD | $14.99 CAD |
| $99 CAD and above | Free Shipping | |
| United States | All Orders | $14.99 USD (Flat Rate) |
🕒 Processing Time
Orders are typically processed within 1–2 business days.
A tracking number will be emailed to you once your order ships.
🚚 Estimated Delivery Times
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Canada: 2–7 business days (delivery speed varies by province)
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United States: 5–10 business days (plus customs clearance time)
🚛 Shipping Carriers
We partner with reputable carriers, including Canada Post, FedEx, and UPS, to ensure dependable delivery.
🔔 Important Notes
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Shipping fees are non-refundable unless the return is due to an error on our part.
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Delivery may be delayed during holidays, extreme weather, or courier service disruptions.
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Currently, we ship within Canada and the United States only.
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Customs duties, import taxes, and other fees levied by USPS/CBP for U.S. orders are the responsibility of the recipient.
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For U.S. shipments, additional charges may sometimes apply due to customs clearance requirements.
Questions About Shipping?
We’re here to help! Please contact us:
📧 Email: info@medwisecanada.ca